Logistics command centre

Northstar

One clear view of a moving, global operation. A considered new experience built around the people who depend on it.

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A more capable way
to do the important work.
01

The challenge

A fast-growing organisation had outgrown the patchwork of tools and messages holding its customer experience together.

02

The solution

We clarified the service model, designed a calmer interface and built an adaptable platform around the moments that drive confidence.

03

The result

18 hours saved per team, weekly, plus a platform the internal team can evolve without depending on a release queue.

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